Co-Managed IT Services
Empower Your Internal IT Team. Scale Without the Stress
Your IT team is talented, but they shouldn’t be overwhelmed. Cynerra Technologies provides the extra hands, elite security tools, and 24/7 support needed to help your in-house staff focus on high-value business goals
The Power of Partnership: Why Co-Managed IT?
You Have the Talent. We Have the Scale
Co-Managed IT is not about replacement; it’s about reinforcement. Many SMBs in the GTA find their internal IT person buried under mundane tickets, leaving no time for strategic projects. Cynerra Technologies steps in to handle the heavy lifting—like 24/7 security monitoring, patching, and backups—freeing your team to drive the innovation that grows your business.
A Force Multiplier for Your IT Department
About Our Co-Managed Model
At Cynerra Technologies, we work as an extension of your team. We provide your internal staff with access to our enterprise-grade management platform, giving them the same high-level visibility we use. With over 25 years of experience, we bring the "big company" tools and security protocols to your desk, allowing your IT lead to manage more effectively while we handle the 24/7/365 oversight.
Detail of the Service
Value You Receive
Core Features
FAQ
Is this service trying to replace our IT person?
No. Our goal is to make your IT person more successful. We take over the repetitive tasks so they can focus on the high-level work that only someone inside your company can do.
Do we use your tools or ours?
Usually both. We bring our enterprise management tools to the table and integrate them with your current environment, giving your team a massive upgrade in capability.
Who is in charge in a Co-Managed model?
You are. Your internal IT lead remains the “captain” of the ship; we are the highly skilled crew that helps you navigate and stay on course.
What happens if our IT person goes on vacation?
This is where we shine. We provide seamless “overflow” coverage, ensuring your business never skips a beat while your team takes a well-deserved break.
Can we choose only the services we need?
Yes. Co-Managed IT is highly flexible. You might want us to handle security and backups while you handle help desk, or vice versa. We build the plan around your gaps.
