Managed IT, Cyber Security & Cloud Services
Business IT Services for Growing Canadian Companies
Cynerra Technologies gives Ontario and Canadian businesses one partner for managed IT, cyber security, cloud and IT strategy. Compare our services below and find the right fit for your team.
One Partner for Every Layer of IT
Support, Security, Cloud and Strategy That Work Together
Most growing businesses juggle several vendors for help desk, security, cloud and advice. The gaps between them create risk, slow response times and wasted spend.
Cynerra brings everything under one roof: a 24/7/365 help desk, layered cyber security, secure Canadian cloud, and vCIO and vCISO leadership, all aligned to your goals and budget.
The Cost of Fragmented IT
Disconnected vendors and reactive support slow your team down and leave security gaps.
Reactive, Break-Fix Support
Problems are fixed only after they cause downtime, so the same issues keep coming back.
Security Gaps Between Vendors
When no one owns the whole picture, patches, backups and access controls fall through the cracks.
Unpredictable Technology Costs
Surprise invoices and emergency purchases make IT impossible to budget.
Our IT Services
Four Service Areas, One Accountable Team
Explore each service area to see how we support businesses like yours.
Your Full-Service IT Team
24/7/365 help desk, monitoring, networks, on-site support and VoIP for small and mid-sized businesses.
Layered, 24/7 Protection
Managed detection and response, SOC, email security, MFA, penetration testing and more.
Secure, Canadian Cloud
Microsoft 365, Azure, cloud migration, and backup and disaster recovery with Canadian data residency.
Strategy and Compliance
vCIO and vCISO leadership, IT assessments, budgeting, compliance and continuity planning.
Why Businesses Choose Cynerra
Enterprise-grade practices, sized and priced for small and mid-sized businesses.
One Accountable Partner
A single team for support, security, cloud and strategy, with no finger-pointing between vendors.
Proactive, Not Reactive
24/7 monitoring and maintenance catch problems before they become downtime.
Security Built In
Every service includes layered protection aligned with PIPEDA and PHIPA.
Predictable Monthly Costs
Clear, flat-rate plans that make your technology budget easy to plan.
Local, Canadian Support
A Pickering-based team with on-site support across Durham Region and the GTA.
Measurable Success for Your Business
We do not just promise results, we prove them. These are the service standards our consulting and managed IT clients rely on every day.
25+
Years of IT Experience
Our team brings more than 25 years of hands-on IT experience to every environment we manage.
15 min
Response Time Guarantee
Our guaranteed response time on support requests, so problems never sit waiting in a queue.
85%
First-Call Resolution
Most issues are fixed on the first contact with our help desk, without call-backs or long waits.
98%
Client Retention Rate
Clients stay because proactive IT works, and we earn their business every single month.
How We Get You Started
A simple path from first conversation to fully supported IT.
Assess
We review your systems, security and support needs.
Free IT assessment
Plan
You receive a clear roadmap and a fixed proposal.
Clear proposal
Onboard
We document, secure and take over your environment with no gap in support.
Smooth onboarding
Support
24/7 monitoring, a responsive help desk and regular strategy reviews.
Ongoing partnership
IT Services FAQ
Which IT services does Cynerra Technologies offer?
We offer managed IT services, cyber security services, cloud services and IT consultancy, including help desk support, managed detection and response, Microsoft 365 and Azure management, backup and disaster recovery, and vCIO and vCISO leadership.
Do you work with small businesses?
Yes. We focus on small and mid-sized businesses and organizations across Ontario, from single offices to multi-location teams.
Can you work alongside our in-house IT team?
Yes. Our co-managed IT services give your in-house team extra capacity, specialist security tools and after-hours coverage without replacing the people you already have.
Where is our data stored?
Where your privacy or compliance obligations require it, we design cloud, email and backup environments that keep data in Canadian data centres and align with PIPEDA and, for health information custodians, PHIPA.
Do you offer on-site support?
Yes. Our Pickering-based technicians provide on-site support across Durham Region and the Greater Toronto Area, backed by a 24/7/365 remote help desk.
How do we get started?
Book a free IT assessment. We review your network, security and support needs, then give you a clear plan with practical recommendations. You can also call 1-855-CYNERRA (296-3772) or email [email protected].
